AI automation
Traditional automation moves data between apps. AI automation reads, decides and drafts — then acts through your tools with a human checkpoint where it matters.
Architecture
AI automation combines rule-based workflow automation with language models that can understand unstructured input — emails, documents, form messages, transcripts — and produce structured decisions and drafts. The model does the judgment-heavy step; deterministic tools do the actions; people approve the consequential ones.
High-volume, text-heavy, repeatable work: inbox triage, support replies, lead scoring, document extraction, meeting follow-ups, proposal and invoice drafting. These tasks follow a pattern but vary in wording, which is exactly where rules alone break down.
Keep the model away from irreversible actions. In Papple AI, AI steps produce data; tool steps act; and a server-side policy forces approval for external communications, outbound writes to other systems, financial documents and invites. Approvers see the exact payload that will run.
Track runs, completion and failure rates, approval turnaround and credits per run in the usage dashboard. Because every step is logged, you can see exactly where time and tokens go.
Answers tickets from your knowledge base and routes what needs a human.
Learn moreTriages inbound email, extracts action items and drafts replies.
Learn moreScores inbound leads, logs them to CRM and alerts sales on hot ones.
Learn moreTurns a plain-language work summary into an itemized invoice.
Learn moreTurns transcripts into decisions, owners, deadlines and a follow-up email.
Learn moreExtracts parties, dates, obligations and risks from contracts and documents.
Learn moreRPA replays fixed UI steps and breaks when inputs vary. AI automation interprets varied input (like free-text emails) and turns it into structured actions, while tools execute deterministically.
No. Install an agent from the marketplace and edit its steps in the visual workflow builder. Developers can also trigger workflows over the REST API.
Not to external recipients. Emails to anyone outside your workspace always pause for approval, and approvers can edit the draft before sending.
Free plan, no card. Install an agent from the marketplace and run it on real work in minutes.